Neil Forrest

3 Tips On How Exceptional Customer Experience Can Drive Customer Acquisition In 2022

A Talk by Neil Forrest (Gorgias)

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About this Talk

Customer service is often overlooked as being a necessary evil. But what if you could leverage these customer interactions to drive revenue, and better still, automate the process so you spend less time on support whilst driving acquisition?

Here are 3 things you can focus on and implement in 2022 to stop missing out on acquisition opportunities.

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About The Speaker

Neil Forrest

Neil Forrest

Gorgias

Customer Service optimisation specialist AND eCommerce brand owner